Privacy Policy

1. General Information
Through its Website, the COMPANY is able to collect the personal data it needs from you in order to create an individual account on its website, through which you can place orders and receive updates by e-mail.
The personal data collected by the COMPANY is collected, processed, recorded and stored confidentially by the Data Controller in accordance with the applicable personal data protection provisions of Greece (Law 2472/97 as currently in force) and the provisions of European Law (EC 2016/679).
Any personal data that may be collected is never disclosed to third parties (except where provided for by the Law and the Competent Authorities and as set out in paragraph 4 hereof), but its personal nature is safeguarded. The COMPANY keeps records of this data exclusively for communication and statistical purposes, for improving the services provided, and for customer database management.

2. Right of access, rectification, erasure and reversal of the process
If you have created an Account on the website, you can access or correct your personal information by logging in to your Account with the e-mail and the password you set when you created your Account.
In any case, you have the right to access, correct or delete your personal information at any time, and to refuse the processing of your data, by contacting the Data Controller of the COMPANY:
• by post (Ploutarxos, El. Venizelou 6, Thermi 57001 Thessaloniki)
• by telephone from 10:00 to 18:00 Monday to Friday (2312 315 422)
• by e-mail ([email protected])
If you do not wish to receive promotional e-mails, you have the right to be removed from the recipient list:
• by contacting the Data Controller of the COMPANY at any time
• or by using the link at the bottom of the e-mails sent by the company.
If you encounter any problems in this regard, you can contact the Data Controller of the COMPANY, using the contact details mentioned above. Minors have access to the website only with the consent of their legal representatives or guardians.

3. Management of personal data by our company
3.1 Methods of data collection
At the time of your registration on the Website, we collect your personal data using the form provided in the section "my account". The COMPANY thereby collects your first name, last name, e-mail address, gender and date of birth. In addition, you may be asked to provide us with additional information, such as preferences regarding products / services.
When placing an order, we collect personal data using the form provided in the section "Create customer account" as defined in the General Terms and Conditions. In this context, we collect, in addition to the data gathered during your registration: your address (delivery and billing, if different), your telephone (landline and mobile number) and information about the selected payment method (credit card number, credit card holder).
Finally, when you request to view pages on the Website, the servers of the COMPANY automatically recognise the IP address of your computer (the numerical internet address assigned to each computer on a network. The IP address has the following form: XXX.XXX.XXX.XXX).
The data we collect that is necessary for us to respond to your enquiries or your order is marked with an asterisk on the data collection forms. If you do not fill in the mandatory fields, we will not be able to complete our transaction.
We may receive your personal information from various sources. We may collect this information when you provide it at a till or store of ours, on our Website, on our social media platforms, or at some of our events. When you visit this Page, we also collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.
In order to provide the best possible quality of service to the consumer, our company uses the Skroutz Analytics service. Through this service, anonymous usage statistics are shared with Skroutz.gr, while the data received through this service is covered by the privacy policy of ploutarxoselectronics.gr, which you can find at

3.2 Objectives
The personal data we collect from you each time you visit the Website or place an order is necessary for the overall management of your order by the COMPANY and its providers and agents. This management also includes the detection of online fraud and fraud relating to modern means of payment, the prevention and management of payment incidents (non-payment), and the preservation of the rights of the COMPANY relating to its commercial activity.
In addition, this data may be used to inform you about products and services provided by the COMPANY and its offers or promotional activities. Furthermore, we reserve the right to freely collect and publish general statistical information on the profile of the visitors to our Website, without mentioning specific information such as the name and address of those visitors. We may collect the statistical data required to interpret the use of our Website by visitors (frequency of views from various other Websites, sales statistics and origin of the visitors to our Website, etc.).
Data on the profile of our visitors will be held only by the COMPANY as provided by Greek law.
Finally, the COMPANY may send you by e-mail commercial proposals regarding products or services, promotional or advertising activities, unless you declare your refusal, at the contact details mentioned above in Paragraph 2.

3.3 Data Management
The data is kept for a period of five (5) years.

3.4 Data recipients
All personal data is intended for use by the COMPANY. With the exception of photographs, the personal data collected from the Website may occasionally be requested by our commercial partners, so as to ensure that the above-mentioned purpose is addressed, as well as for the detection of cases of payment fraud and the management of Commercial Promotions organised by the COMPANY or its commercial partners. The COMPANY restricts the recipients as far as possible, in order to ensure adequate protection, in accordance with the Greek and European legislation in force from time to time.

3.5 Security and confidentiality of personal data
The Company has made significant efforts to take all precautionary measures to maintain the confidentiality and security of personal data and to prevent its distortion, damage or destruction, as well as access to it by unauthorised third parties. The technical and organisational security measures include state-of-the-art technology. Nevertheless, the company cannot control the risk associated with the operation of the Internet and therefore draws your attention to the existence of potential risks relating to its use and operation.

3.6 Use of personal data
The Company will not transfer or make available in any way your personal data and information to its affiliates, third parties or commercial or business partners without first informing you.
In the event that the Company is compelled by law or by a court decision to disclose the personal data of its visitors, it will notify the visitor accordingly, where this is possible (except where the Company considers that it is not obliged to do so).
Taking into account the level of technology relating to the field of telecommunications, the Company cannot guarantee the confidentiality and the integrity of the verification of the authenticity of the emails that the visitor sends to or receives from the Company.
We retain your data for a limited period of five years, starting from the time of your last interaction with us, unless there is an obligation under law to retain the information for a longer period, or unless this is required in the context of legal proceedings.
We may use the information you provide to us in order to:
• Send you promotional material or other promotional communications, with your prior consent
• Provide you with services
• Process your payments and/or gift card transactions
• Create and manage your online account
• Respond to your requests
• Communicate with you about, and provide you with participation in, special events, competitions, prize draws, programmes, surveys and other offers
• Operate, evaluate and improve our business (including developing new products and services, enhancing and improving our services, managing our communications, analysing our products, conducting data analytics, and performing our accounting, auditing and other internal functions)
• Comply with applicable legal requirements, relevant industry standards and our policies
We may also use the information in other ways, for which we will provide specific notice at the time of collection.

3.7 Information we collect by automated means
When you visit this page, we collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.
We may use third-party web analytics services on this page, on our social media pages, or in our mobile applications. The service providers that manage these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use the page. The information collected through these means (including the IP address) is disclosed to these service providers, who use the information to evaluate the use of the website.

3.8 Targeted advertising
We may also assign our advertising to third-party advertising networks that collect IP addresses and other information, through the use of cookies, web server logs and web beacons on our websites, in emails and on third-party websites. They use this information in order to display advertisements for products and services tailored to your interests (including companies not controlled by us). You can see these advertisements on our websites and on other websites. This process also helps us to manage and monitor the effectiveness of our advertising activities.

3.9 How we use the information we collect by automated means
We may use the information collected through automated means on this page to deliver personalised content, for market research, data analysis and system administration purposes, in order to determine whether you have visited us in the past or are a new visitor to the page, as well as for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. We may also use the information in other ways, for which specific notice will be provided at the time of collection.

4. Information we share
We do not sell or disclose personal information that we collect about you, except as described here. We may share your personal information with:
• Our partners for the purposes described in the Company's Personal Data Protection Policy.
• Service providers that provide services on our behalf in accordance with our instructions. We do not authorise these providers to use or disclose the information unless it is necessary to provide services on our behalf or to comply with legal requirements. Examples of these service providers include entities that process credit card payments and orders, and that provide network hosting and advertising services.
• Other third parties with your consent.
In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We also reserve the right to transfer the personal information we hold about you in the event of a sale or transfer of all or part of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided to us in a manner that is consistent with our Personal Data Protection Policy. Following such a sale or transfer, you may contact the entity to which your personal data will be transferred with any questions regarding the processing of such information.

5. Your rights and choices
We offer you certain choices regarding the personal information we collect from you, such as how we use the information and the way we communicate with you. To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as set out below.

5.1 Opting out of email messages (Email Opt-Out)
You may at any time tell us not to send you promotional communications by email, by clicking the unsubscribe link you will find within the promotional emails you receive from us or by contacting us as stated below. You may also opt out of receiving the Company's promotional emails by sending us an e-mail at [email protected].

5.2 Opting out of messages by post
You may ask the Company to stop sending you promotional messages by post by following the instructions that may be included in a specific promotional activity. You may also request that we not be permitted to send you promotional material by post by contacting us as stated below.

5.3 Withdrawal of Consent
You may withdraw any consent you have given us or object, at any time, on legitimate grounds, to the processing of your personal information. We will implement your preferences within a reasonable period of time. In some cases, withdrawing your consent to our use or disclosure of your personal information may mean that you will not be able to take advantage of some of our products or services.

5.4 Review, updating and amendment of Personal Data
Subject to applicable law, you may have the right to request access to and receive details about the personal information we hold about you, to update and correct inaccuracies in your personal data, and to request their blocking or deletion, as appropriate. The right of access to personal information may be limited in certain cases by the requirements of local legislation. You may request to review, change or delete your personal data by sending an email to [email protected].

6. Data transfers
We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. These countries may not have the same data protection laws as the country in which you originally provided the information.

7. How we protect personal data
We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.

8. How to contact us
If you have any questions or comments about this policy or if you would like to update the information we hold about you or your preferences, please contact our Data Controller at the details stated at the beginning of this policy.